(Mobile pdf) Foundations of IT Service Management: The Unofficial ITIL v3 Foundations Course in a Book
✿ Brady Orand ✿
| #2479244 in Books | BookSurge Publishing | 2009-02-26 | 2009-02-26 | Original language:English | PDF # 1 | 8.50 x.85 x7.00l,1.45 | File Name: 1439226334 | 376 pages |
||16 of 16 people found the following review helpful.| Good study guide for those new to ITIL|By singlespeed|This was one of the three books I used to study for the ITIL Foundation exam. The author does a nice job of providing a high-level presentation of the material and then using the following chapters to provide a detailed breakdown of the various ITIL processes.
This book would be ideally suited f
As business becomes more and more dependent on technology, there is considerable attention given to the concept of aligning IT to the business. Until ITIL version 3, this concept remained mostly conceptual. The IT Infrastructure Library, by focusing on the principle of providing services, empowers IT and the business with the tools they require to enable this alignment. Having become the de-facto standard in IT Service Management, ITIL is rapidly gaining popularity a...
[PDF.wl80] Foundations of IT Service Management: The Unofficial ITIL v3 Foundations Course in a Book Rating: 4.62 (673 Votes)
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You easily download any file type for your device.Foundations of IT Service Management: The Unofficial ITIL v3 Foundations Course in a Book | Brady Orand. A good, fresh read, highly recommended.
